Recover failed payments before customers churn.
Connect in about 10 minutes — LATAM payments (Pagar.me, Mercado Pago) and WhatsApp recovery. Score usage, catch failed charges, recover MRR.
7-day free · No credit card · Connect in under 10 min · LATAM + WhatsApp
How it works
From failed charge to recovered subscription
Admin ChurnShield
Before you cancel...
Hi Example Customer. We can help keep your subscription with a pause or a temporary discount.
Open invoice: R$ 99.00
Continue with cancellation
Catch the failure
Gateway webhooks (Stripe, Pagar.me, Mercado Pago, Polar, Paddle) open a recovery case instantly.
Run the cadence
Day 1 email, Day 3 WhatsApp, Day 5 block warning — plus team alerts on Gmail, Slack, Discord, WhatsApp, and ClickUp.
Offer another way to pay
A payment link from the gateway you configured — in the same alert message.
Save them at cancel
Pause or discount offers at cancel — applied on the merchant’s Stripe when connected.
Data extraction
Pull usage signals from the stack you already run
Forward product analytics into Stayn. We score every account in real time — quiet ≠ healthy.
SDK / API
Track + identify with one write key.
PostHog
Destination webhook compatible.
Mixpanel · Amplitude · Segment
Normalize events into health scores.
Team alerts
Ping the channels where work already happens
When payment fails or usage drifts, Stayn notifies the team — Slack, Discord, Teams, Telegram, WhatsApp, Gmail, ClickUp.
Slack · Discord · Teams
Webhook alerts in seconds.
WhatsApp · Telegram
Mobile-first escalation.
Gmail · ClickUp
Digest + task for follow-up.
Payments
Connect the gateway and recover the invoice in the same flow
When a card declines, Stayn opens the case, generates a link from your configured gateway, and runs the cadence. Stripe, Polar, Paddle — Pagar.me with Pix in Brazil, and Mercado Pago for LATAM.
Catch the failure
payment_failed / overdue webhooks open the case instantly.
Alternate link
Checkout (Stripe/MP/Polar/Paddle) or Pix in Brazil (Pagar.me) — per Settings.
Mark recovered
Confirmed payment closes the case and updates the dashboard.
Better than prediction alone
Stayn predicts drift and recovers the money.
Connect PostHog for usage health scores, then auto-recover failed payments with WhatsApp, Slack, and checkout — plus Pix in Brazil via Pagar.me. One product, both churn paths.
Usage drift
PostHog · Mixpanel · SDK
Failed payment
Stripe · Polar · Paddle · LATAM
Team alert
Slack · Teams · WhatsApp
Recovery
Checkout · Pix (BR) · Cadence
MCP · Agent
Ask Stayn from Cursor or Claude
Wire the Stayn MCP server once. Your agent reads failed payments, usage risk, and recovery actions — without opening the dashboard for every check.
Try asking
Natural language in any MCP client. Tools run under the hood.
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Pricing
Simple plans. Clear recovery ROI.
7-day trial. Cancel anytime. Annual = 2 months free. LATAM gateways + WhatsApp dunning included.
Annual charges 10 months and unlocks 12. Switch the toggle to see the total.
Starter
$79/mo
Up to 150 active accounts · usage score + dunning
- 150 active accounts
- Usage scoring
- 100 Stayn WhatsApp/mo
- 1 payment gateway
Growth
$219/mo
Up to 500 active accounts · omnichannel recovery
- 500 active accounts
- Omnichannel recovery
- 500 Stayn WhatsApp/mo
- Weekly PDF report
Scale
$399/mo
Up to 2,000 active accounts · MCP
- 2,000 active accounts
- MCP (Cursor / Claude)
- 2,000 Stayn WhatsApp/mo
- Weekly PDF report
FAQ
Questions teams ask first
Does Stayn send WhatsApp for me?+
Yes. By default Stayn sends for you (plan quota: Starter 100, Growth 500, Scale 2,000 msgs/mo). Prefer control? Connect Evolution or Meta Cloud API — then sends do not use Stayn quota. Email via SMTP / Gmail.
Is this only payment dunning?+
No. Stayn also scores product usage (SDK or PostHog) and alerts when accounts go quiet — then recovers failed payments.
Can I customize the dunning days?+
Yes. Rules and templates are editable in Settings.
Do you support Pix?+
Yes — real Pix in Brazil via Pagar.me. Mercado Pago and Stripe use checkout (not Pix-only). In Settings you choose the preferred recovery method.
Does it work with Slack, Discord, and gateways beyond Stripe?+
Yes. Alerts on Slack, Discord, Teams, Gmail, WhatsApp, Telegram, and ClickUp. Gateways: Stripe, Polar, Paddle, Pagar.me, and Mercado Pago.
What does the MCP / LLM connection do?+
You paste a Stayn MCP config into Cursor, Claude Desktop, or any MCP client. Then you ask in plain language — “what's my MRR at risk?” — and the agent calls tools like get_mrr_at_risk, get_recoveries, and get_next_actions. It's not just an HTTP key list: it's a real stdio MCP server.
Can I cancel anytime?+
Yes. Cancel whenever you want — no lock-in. In the first days of the billed period you are eligible for a full refund (Brazil and USA: 7 days; EU and others: 14 days): money back and access ends. After that window there is no refund — you keep access until the paid cycle ends and the next charge does not happen. For Brazil annual plans, card installments may continue after a soft cancel. After the period ends, dashboard read access continues; writing new data requires an active plan.
Stop losing MRR to silent declines.
Put Stayn on your payment_failed stream and start recovering this week.